Welcome to Aura Airport Hotel. By accessing or using our website, booking platform, or services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a reservation.

1. Booking and Payment

• All bookings must be made through our official website or authorized travel partners.
• A valid credit/debit card is required to guarantee your reservation.
• Payment policies may vary depending on the rate plan selected during booking.

2. Check-In and Check-Out

• Check-in time: 12:00 PM
• Check-out time: 11:00 AM
• Early check-in or late check-out is subject to availability and may incur additional charges.

3. Cancellation and No-Show Policy

• Cancellations made 24 hours before arrival are free of charge.
• Late cancellations or no-shows will be charged one night's room rate.

4. Guest Responsibilities

• Guests are responsible for any damage caused to hotel property during their stay.
• The hotel reserves the right to charge for damages or missing items.

5. Smoking and Pets

• Smoking is not permitted inside guest rooms. A designated smoking area is available.
• Pets are not allowed on the property unless specified under special circumstances.

6. Privacy Policy

We respect your privacy. All personal data collected is used only for reservation purposes and improving guest experience. Your information will not be shared with third parties without consent.

7. Limitation of Liability

Aura Airport Hotel is not responsible for loss, theft, or damage to personal belongings during your stay.

8. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Kochi, Kerala.

By proceeding with a booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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